Contact Us

Contact Us

We are here to assist you.

At The Gentry Co., we value clear communication and a premium customer experience. If you have any questions regarding your order, products, sizing, or general inquiries, our team will be happy to help.

Customer Support

📧 Email: support@usethegentry.com
🕒 Response Time: Within 24–48 business hours (Monday to Friday)

Please include your order number in your message if your inquiry is related to an existing order. This helps us assist you more efficiently.

Order & Shipping Inquiries

For questions about:

• Order status or tracking

• Delivery times

• Address changes

Please contact us by email with your full name and order number.

Returns & Refunds

If you need assistance with returns or refunds, please review our Return & Refund Policy before contacting us. If you still need support, our team will guide you through the process.

Business & Partnerships

For collaborations, press, or business-related inquiries, please contact us via email with the subject line “Business Inquiry”.

Our Commitment

The Gentry Co. is committed to transparency, professionalism, and respectful communication. Every message is reviewed carefully, and we strive to provide clear and honest support to our community.

The Gentry Co.
Timeless style. Trusted service.